Top Five Business Writing Principles

Wednesday, November 20th 2019. | template

 

Top Five Business Writing Principles

If you have ever read To Kill A Mockingbird (or seen the movie) when you were at school, you may be as shocked as I was when you learned that the book is sometimes “deshelved” in school libraries. The reason: Some people reject the language usage.

I recently read about this absurd example of censorship in a national newspaper article. The article describes the process that took place in 1960 to determine whether or not penguin books were guilty of publishing obscenity when they released D.H. Lawrence’s Lady Chatterley’s Lover.

It’s amazing that language and the words we use are powerful enough to trigger lawsuits. And today, fifty years after this process, the controversy over the language still flourishes. In fact, according to newspaper articles, some 400 books were officially challenged in the US last year – and the number is rising.

What’s even more shocking is that sometimes books are not only banned but also burned. Below is a book by one of our great Canadian authors, Rohinton Mistry. His book, “Search A Long Journey,” recently banned by the University of Mumbai, was not just burned on campus! Although the reasons for this extreme reaction are political and complex, the objection to the use of obscenities was part of it.

It may seem difficult to fathom this extreme reaction to Mistry’s writing, considering how profane our society is daily (and how audible!). But what is considered inappropriate or immoral changes not only over time, but also depends on the prevailing social or cultural viewpoints. But when it comes to business writing, it’s much less complicated. Of course, there is the possibility to insult a reader. However, if you comply with the following guidelines for writing texts in the language lab, chances of being banned or stoked are low.

Be aware: The five key principles of the language lab for writing business documents:

1. Pay attention to your audience. It’s probably a customer, a potential customer, or another professional. Of course, your language should reflect the same professionalism.

2. Be precise. Short sentences and a clear language ensure that your message is delivered as clearly and quickly as possible.

3. Be right. Use the right grammar, spelling and sentence structure that reflect your professionalism and communicate your ideas clearly.

4. Be jargon-free. The use of jargon can confuse your reader at best. in the worst case, they alienate him or her.

5. Be traditional. Use the correct business letter format to write business letters. This reflects your professionalism and the professionalism of your organization.

In the meantime, I recommend that you refer to the above five principles of the language lab in your own business communication. That way, you can be sure that you probably will not create a document that everyone wants to ban … let alone burn.